Accessibility Statement — Business Waste Removal Edmonton

Business Waste Removal Edmonton is committed to making our commercial waste services accessible to everyone in the Edmonton area. This statement explains our approach to accessibility, the standards we follow, and how we support customers who require alternative formats or assistance. We aim to remove barriers and ensure equitable access to information about our business waste collection and recycling services.

Our goal is to meet and maintain WCAG 2.1 AA compliance across communications, digital accounts, and customer-facing materials related to business waste collection. We design content with clear structure, meaningful headings, and predictable navigation so that users connecting with our commercial waste removal Edmonton services can find what they need efficiently.

We provide robust support for assistive technologies. Our digital content is structured to work well with screen readers and other assistive tools so that descriptions of commercial refuse pickup schedules, container options, and recycling policies are accessible. We test content for semantic markup and logical reading order to enhance the experience for people relying on screen-reader support.

We prioritize keyboard navigation across portals and tools used for business waste removal in Edmonton. All interactive elements are reachable via keyboard, focus states are visible, and interactive controls follow a predictable tab sequence. This helps users who cannot use a mouse to manage service requests, review invoices, or schedule pickups.

Accessible Features and Standards

Our commitments include adherence to WCAG 2.1 AA success criteria, use of ARIA where appropriate, and ensuring that visual design does not rely on color alone. We regularly review forms, PDFs, and service documentation to make sure information about commercial waste services in Edmonton is perceivable, operable, understandable, and robust.

Key accessibility features we maintain include:

• Screen-reader support across published content and customer interfaces for commercial waste removal.
• Complete keyboard navigation for account and scheduling tools used by businesses.
• Clear headings, labels, and instructions for service sign-up and container selection.

We also commit to inclusive non-digital communications. Printed materials and in-person instructions related to commercial refuse removal in Edmonton are made available in alternative formats upon request. When complex documents are required, we provide structured, accessible versions or summaries to ensure comprehension for all customers.

To maintain accessibility, we conduct regular testing, combining automated checks with manual review by accessibility specialists and people with lived experience. We update our processes to reflect evolving best practices for commercial waste removal Edmonton services and to remain aligned with WCAG 2.1 AA guidelines.

Contact for accessibility requests: If you have difficulty accessing information about our business waste removal services or need information in an alternate format, please contact our accessibility team through the channels listed in your service documentation or via your designated account representative. For accessibility-related concerns, provide a brief description of the issue and the preferred format or assistance needed, and we will respond with options and next steps.